We are posting a chat transcript of a client who was looking for some burlap widths for decoration. The client identity has been kept private.
Hi,
Hi,
"
(11:10:22) Visitor- Hi I
am looking for some burlap fabric for decorating a wedding venue. Are you
holding any burlap, which is narrower than 40”?. I was looking at your site and it has a good variety of burlap fabric options.
(11:10:29) Customer
Service- Sure we do have burlap, which is narrower than 40”.
(11:10:42) [Visitor page
reloaded. New URL: http://www.nusso.com/fabric/burlap.htm ]
(11:11:22) Customer
Service- We can provide you burlap widths from 4" to 21"
(11:11:52) Visitor- I have
a requirement of burlap to be cut for specific lengths.
(11:12:00) Visitor- How
much extra would that cost? Can you tell me?
(11:12:30) Customer
Service- Can you hold for a second?
(11:13:02) Customer
Service- We cut the burlap as per your requirements by night and deliver them
to you. In fact there are plenty of discount options available as well. You can
visit our site http://www.nusso.com/fabric/burlap.htm
to know more about it.
(11:14:22) Visitor- OK
good. Is it okay if I email my order or would you prefer me to call in?
(11:15:33) Customer
Service- Please suit your requirements. Online is better because you get a lot
of coupon offers which is good for you. You can also call up if you want to… we
do want your business.
(11:15:39) Customer
Service - My name is Sam and you can also ask for my other associates Jack or
Eli or Jay. They will be happy to help you.
(11:16:02) Visitor- Thanks
a lot for your help. I shall be placing my order shortly. By the way … I just
wanted to know if the 18” burlap is the same quality as the 40”.
(11:17:10) Customer
Service- Yes. Both the 18 and the 40-inch burlap are the same quality. You can
place your order with us either online or after calling us. We promise to
dispatch the burlap to you as fast as possible.
(11:17:20) Visitor- Thank
you.
No comments:
Post a Comment